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Datenschutz Policy

DATA PROTECTION / PRIVACY POLICY 

Scope and Applicability 

AT Living GmbH, located at Dorfstraße 85, 6561 Ischgl (Tyrol), Austria, VAT ID: ATU 80586849 (hereinafter referred to as “the Website Operator”), owns and operates this website. 

This Privacy Policy outlines how all information you provide to the Website Operator while using this website may be used to optimize the site and its offerings. This Privacy Policy applies in conjunction with the website’s Terms of Use. 

The Website Operator reserves the right to amend this Privacy Policy at any time without prior notice. Only the current version of the Privacy Policy applies. 

 

Data Processing 

When visiting this website, the Website Operator may collect personal data from you, either (1) directly, when requested during booking, inquiries, or newsletter registration, or (2) indirectly, when you browse while logged in with your registered customer ID. 

The Website Operator will only use this data for the purposes set out in this Privacy Policy and is committed to protecting the confidentiality and security of the personal data collected. 

This Privacy Policy describes the purposes of data processing in connection with this website, cooperation with third-party providers, the use of cookies, and how you can exercise your rights regarding your personal data. 

The Website Operator collects, stores, processes, and uses information about customers and website visitors to conduct business activities, inform you about packages, products, discounts, and services, make appropriate offers, and compile web statistics. 

Information you provide may also be used to contact you — with your consent — for example, to notify you of website updates or to offer services that may be of interest. 

Data collected by this website is stored on the server for a period of five years, with daily security backups performed. 

 

Data Storage 

While using this website, the Website Operator collects certain data from you for different purposes. The type and use of the data depend on the category. This Privacy Policy distinguishes between: 

  • Anonymous Data
  • Log Data
  • Personal Data

Details about what data is collected are explained in the section “Data Collection.”  

 

Data Collected by the Website

In accordance with the General Data Protection Regulation (GDPR), you have the right to access your stored data, request correction, deletion, or restriction of processing, and to object to the processing of your data. 

If you wish to exercise any of these rights, please contact us at: 

 

Email: welcome@chaletischgl.com  

Phone: +43 (0)660 3860801 

Third-party access to recorded data: 

 

– EasyBooking – zadego GmbH, office@easybooking.eu  

– Vierfeld Digital GmbH, hey@vierfeld.at   

Data Protection 

The Website Operator takes administrative, electronic, and physical measures to protect your personal data from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. 

The website uses SSL (Secure Sockets Layer) encryption to ensure the confidentiality of your data. 

You can also help protect your personal data by regularly changing your password, using a secure browser, and keeping it up to date. 

The Website Operator ensures your personal data is accurate, complete, and up to date for its intended use. You have the right to access and modify your personal data at any time. You can also request a copy of your data by contacting us via email. 

 

Anonymous Data 

Anonymous data is used solely for statistical analysis of website usage. This includes: 

  • Browser type and version
  • General operating system information
  • Date and time of access

 

Log Data 

Log data is used exclusively for website operation but may also be analyzed anonymously. Log data includes: 

  • Referring site (how the user entered the website)
  • Internal navigation and page transitions
  • Number of pages viewed and time spent
  • Number of data requests
  • Access status (e.g., file transferred, file not found)
  • IP address, location, and preferred language

 

Personal Data 

The Website Operator uses personal data to contact users who have given consent. 

Your personal data may be stored on external servers due to central functionalities of the services used on this website. This is done with strict adherence to all data protection and data security standards. 

 

Booking Software 

When you make an online booking through this website, it is processed via the online reservation system EasyBooking – zadego GmbH. 

All data entered is transmitted securely and encrypted. EasyBooking – zadego GmbH is committed to handling your data in compliance with data protection laws and will not sell, rent, or share your data with third parties. 

Transfers of personal data to government authorities occur only when required by national legislation. 

 

Purpose of Data Collection 

The Website Operator collects and uses your personal data to provide convenient website access and continuously improve its content and services. 

Anonymized data may also be used for statistical analysis and performance optimization. 

Collected data may allow for personalized offers and experiences, such as pre-filled forms or customized service displays. 

This website may use third-party services (see above) that require additional data to operate properly. 

If you do not wish to receive updates or marketing information, you may opt out at any time by contacting the Website Operator. 

 

Cookies 

A cookie is a small file placed on your device (if allowed in your browser settings). Cookies help analyse website traffic and indicate when you visit. 

Cookies allow the website to tailor its content to your preferences by remembering your interests and browsing behaviour. 

Overall, cookies help the Website Operator improve the site by identifying which pages are useful or interesting to you. 

 

Newsletter Opt-Out 

You may subscribe to our newsletter to receive important information and updates about the hotel. 

If you no longer wish to receive the newsletter, you may unsubscribe at any time. 

 

Facebook Opt-Out 

Facebook allows users to customize which content they see and to manage audience preferences.  

 

Google Opt-Out

To give you more control over your data, Google provides a browser add-on that prevents Google Analytics from collecting information about your website visits. 

For more information on the Google Analytics Opt-Out Browser Add-On, visit Google’s support page. 

Tip: You can also generally opt out of online advertising networks entirely through industry opt-out tools. 

 

Contact for Objections

In accordance with the GDPR, you have the right to access, correct, delete, or restrict the processing of your data, as well as to object to processing. 

If you wish to exercise any of these rights, please contact us at: 

welcome@chaletischgl.com